Terms of service
Oda Nova's Terms of Service
1. Overview
This website (https://odanova.co/) is operated by Oda Nova Inc. Throughout the site, the terms “we”, “us” and “our” refer to Oda Nova. Oda Nova offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. We reserve the right to update or modify these Terms or the website at any time. Continued use of the website constitutes acceptance of those changes. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.
2. Online Store Terms
By using this site, you represent that you are at least the age of majority in your jurisdiction, or that you have obtained consent from a parent or legal guardian.
You may not use our products or services for any unlawful or unauthorized purpose, nor violate any applicable laws.
You must not transmit any malicious code, viruses, or harmful technology.
Violation of these Terms may result in termination of your access to the Service.
3. General Conditions
We reserve the right to refuse service, cancel orders, or limit access to the Service for any lawful reason at any time.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
Your Credit card information is always encrypted during transmission. Other content of yours may be transferred over networks unencrypted or as required for functionality.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
4. Accuracy of Information
We do not guarantee that all information on this site is accurate, complete, or current. Content is provided for general information purposes only and may be updated without notice. Information on this site should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
You agree that it is your responsibility to monitor changes to our site.
5. Purchase Process
In order to make the purchase, you may create or access your account using your email address and a password. You can also buy as a guest providing the essential data to process the order.
To place an order, select your product by clicking on the “+” or “ADD TO CART” button. When ready, go to your cart, click the “Checkout” button and fill the order form. Submit the order by clicking the “PAY NOW” button.
By placing an order, you agree that all information provided is accurate and complete and you agree to buy every product included in it.
6. Order Acceptance & Cancellation
Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our sole discretion, at any time of the process.
If your order is canceled after payment, you will receive a full refund.
We may verify orders using fraud prevention measures, including address and payment validation. You must comply with such measures, including card authentication, and shipping or billing address verification. Once an order is placed, you may not change any authenticated payment information or any verified address.
For cancellation requests, please refer to our Return, Refund & Warranty Policy.
7. Product Availability
All products are subject to availability. We reserve the right to cancel any order if a product becomes unavailable and will issue a refund for any amount paid according to Oda Nova’s Return, Refund & Warranty Policy.
8. Pricing & Payment
Payment is charged at the time of purchase. Orders will not be processed if payment is declined or cannot be verified. All payments are subject to authorization and verification.
All prices are listed in USD unless otherwise stated and do not include taxes or shipping fees, which are calculated at checkout and itemized in your shopping cart and in your order confirmation email.
We accept major credit cards, PayPal, and other available payment methods. Oda Nova reserves its right to modify its payment methods.
You represent that you are authorized to use the selected payment method and agree to pay all charges incurred (posted prices, shipping charges and all applicable taxes, if any).
If you use a payment card or other electronic form of payment as your payment type, the charges to your account for your order will be subject to the Merchant’s terms and conditions.
The price charged for a Product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price changes will only apply to orders placed after such changes.
Payment information is processed securely through third-party payment providers and is not stored by Oda Nova.
9. Modifications to Service & Prices
Prices might be different depending on time, location or store.
We reserve the right to modify, suspend, or discontinue the website or any service, content, feature, or product offered through it at any time and without notice. We reserve the right to add, modify, waive or discontinue any fees charged on the website; and/or offer opportunities to some or all users at our discretion. Any such changes will not affect orders already placed and confirmed. You agree that we shall not be liable to you or to any third party for any modification mentioned above.
10. Products & Craftsmanship
Our products may be handcrafted and made from natural materials. Variations in color, texture, and finish are normal and not considered defects.
We have made every effort to display as accurately as possible the colors and images of products that appear on our Website. However, we cannot guarantee that product images will display accurately on all devices.
We reserve the right to limit quantities or discontinue products at any time.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
All descriptions of products are subject to change at any time without notice, at the sole discretion of us.
Any offer for any product or service made on this site is void where prohibited.
Except as expressly provided in our Return, Refund & Warranty Policy, all products and services are provided “as is” and “as available.” We do not guarantee that the products will meet all individual expectations or preferences. However, nothing in these Terms limits any rights you may have under applicable law.
11. Billing & Account Information
You agree to provide accurate and current billing and account information.
We reserve the right to limit or cancel orders that appear to be fraudulent or placed by resellers or distributors.
12. Optional Tools
Currently or in the future, we may provide access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” without warranties, representations or endorsement. Use of such tools is at your own risk and we recommend that you are familiar with their terms of use.
13. Third-Party Links
We are not responsible for the content or practices of third-party websites linked on our site.
Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. We are not liable for any harm or damages related to the use of third-party websites.
14. User Submissions
Any content submitted to us may be used without restriction. If you send any content as suggestions, ideas, proposals by any medium you agree that we may publish, delete, edit, copy or use that content in any way without giving you any compensation or any further responsibility.
We take no responsibility and assume no liability for any comments posted by you or any third-party.
You agree not to submit unlawful or infringing content or pretend to be someone other than yourself.
15. Personal Information
To access the Website or some of the resources it offers, as well as to complete your order, you may or will be asked to provide certain registration details or other personal information and you consent to your personal information being collected, used, processed, disclosed and/or stored by Oda Nova inc. and our service providers as may be required in order to process and complete your order and otherwise provide the services you have requested, in accordance with Oda Nova’s Privacy Policy.
You agree to provide accurate information and maintain the confidentiality of your account credentials. You also agree not to provide any other person with access to this website using your credentials. Please notify us immediately if you detect any unauthorized access to your account.
We have the right to disable any account, if we detect any fraudulent behaviour or breach of security.
16. Electronic Communications
By using our services, you consent to receive communications electronically.
17. Shipping & Delivery
Shipping and delivery are governed by our Shipping Policy.
By placing an order, you agree to the terms outlined in our Shipping Policy, including delivery times, risk of loss, and shipping limitations among others.
You also agree that deliveries may be completed without a signature unless otherwise specified, and you assume responsibility for ensuring a secure delivery location.
Please note that certain shipping addresses may be ineligible for delivery. For full details, please refer to our Shipping Policy.
18. Returns, Refunds & Warranty
Returns, refunds, and warranty claims are governed by our Return, Refund & Warranty Policy.
19. Errors & Inaccuracies
We reserve the right to correct any errors, inaccuracies or omissions related but not limited to availability, pricing, product descriptions, promotions, offers, delivery rates, processing or delivery times and to cancel orders if necessary.
20. Prohibited Uses
You may not use the site for unlawful, abusive, immoral or harmful purposes, including violating intellectual property rights, transmitting malicious code or soliciting others to perform or participate in any unlawful acts.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
21. Disclaimer of Warranties & Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free, nor that the results obtained will be accurate or reliable. You agree that we may modify, suspend, or discontinue the service at any time without notice.
Your use of, or inability to use, the service is at your sole risk. All products and services are provided “as is” and “as available,” without any representations or warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. Oda Nova makes no warranties regarding the fitness of products for any specific use beyond their intended purpose.
To the fullest extent permitted by applicable law, Oda Nova and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including but not limited to loss of profits, revenue, savings, data, or goodwill, arising from your use of the service or any products purchased through it.
This limitation applies to, without limitation, any damages resulting from errors, interruptions, delays, defects, viruses, loss of data, unauthorized access to your information, or reliance on any content made available through the service.
Nothing in this section excludes or limits liability where such exclusion is prohibited by law, including liability for personal injury, fraud, or defective products where applicable.
In all cases, Oda Nova’s total liability shall not exceed the amount actually paid by you for the specific product giving rise to the claim.
To the fullest extent permitted by law, any claim or dispute must be brought within one (1) year from the date it arose, or it will be permanently barred.
Your sole remedy for dissatisfaction with the service is to discontinue its use.
22. Indemnification
You agree to indemnify, defend and hold harmless Oda Nova and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, arising from your violation of these Terms or applicable law.
23. Fraud Prevention
Oda Nova reserves the right to request additional information or verification before processing or shipping any order.
Orders flagged as suspicious, fraudulent, or high-risk may be delayed, canceled, or refunded at our sole discretion.
By placing an order, you agree not to initiate a chargeback or payment dispute without first contacting Oda Nova to attempt to resolve the issue. Unauthorized or fraudulent chargebacks may result in order cancellation, account suspension, and potential legal action.
24. Dispute Resolution
Any dispute shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
Arbitration shall take place in Miami, Florida, unless otherwise required by law.
You agree to resolve disputes individually and waive any right to participate in class actions.
We may seek injunctive relief in court where appropriate.
25. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
If the arbitration agreement is ever deemed unenforceable or void, or a dispute between the parties is not subject to arbitration, you irrevocably consent to the exclusive jurisdiction of the federal and state courts in Miami, Florida for purposes of any legal action arising out of or related to the use of the websites or this Terms of Service, and waive any objections as to personal jurisdiction or as to the laying of venue in such courts due to: (1) inconvenient forum or (2) any other basis or any right to seek to transfer or change venue of any such action to another court.
26. Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
27. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
28. Entire Agreement
These Terms, together with our policies and operating rules posted by us on this site, constitute the entire agreement between you and Oda Nova.
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
29. Changes to Terms
We reserve the right to update these Terms at any time. You can review the most current version of the Terms of Service at any time at this page. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
30. Intellectual Property
Unless otherwise noted, all content on this site, including but not limited to text, images, designs, graphics, logos, and other materials, is owned by or licensed to Oda Nova Inc. and is protected by applicable intellectual property laws. Such content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written consent.
31. Event Participation Waiver and Release
By signing up for an online activity available through the Sites, such as a contest (the “Activity”), you agree to assume full responsibility for all risks that may arise out of or result from participation in such Activity. You understand that participation in the Activity may involve inherent risks, including the risk of physical or emotional injury, whether caused by foreseeable or unforeseeable circumstances.
You hereby expressly waive, release, and discharge Oda Nova Inc. and all of its subsidiaries, divisions, affiliates, related entities and/or assigns, including their respective officers, directors, employees, agents, representatives, successors and assigns (collectively, “Oda Nova Inc.”), from any and all liability for any accident, injury or other loss that may arise from participation in the Activity .
Further, you hereby grant Oda Nova Inc. the unrestricted right to use your comments, name, voice, image, and likeness (collectively, the “Materials”) in any media, worldwide, for any purpose and without time limitation.
You waive any right to review or approve such use, as well as any moral rights you may have in the Materials.
You release and hold harmless Oda Nova Inc., and anyone acting on its behalf, from any claims or liability arising from the use of the Materials.
32. Copyright Complaints (DMCA)
If you believe your copyright has been infringed, please contact us at hello@odanova.co with:
- An electronic or physical signature of the person authorized to act on behalf of the copyright owner
- A description of the copyrighted work
- The location of the infringing material
- Your contact information (address, telephone number, and email address)
- A statement of good faith belief that the disputed use is not authorized
- A statement under penalty of perjury that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
33. Contact Information
Questions about these Terms of Service should be sent to: hello@odanova.co